Frequently Asked Questions
Everything you need to know about our products, shipping, and technical support.
What shipping methods do you offer for international orders?
We provide worldwide shipping through reliable carriers like DHL, FedEx, and UPS. Shipping costs and delivery times are calculated at checkout based on your destination and the weight of your order.
What is your return policy for hardware products?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) before shipping any items back.
Do your products come with a warranty?
Yes, all Cambrionix hardware comes with a standard one-year manufacturer's warranty covering defects in materials and workmanship. Extended warranty options may be available at the time of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for corporate accounts. All transactions are processed through secure, encrypted payment gateways.
Are your USB hubs compatible with both Mac and Windows?
Our intelligent USB hubs and charging stations are designed for cross-platform compatibility, supporting Windows, macOS, Linux, and ChromeOS without the need for additional drivers.
How can I track my order after it has been dispatched?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.